At KIST Hostel, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you stay with us or interact with our services.
1. Information We Collect
We may collect the following types of information:
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Personal details (such as name, date of birth, contact number, email, and address) provided during admission or booking.
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Identification documents required for registration, in compliance with local regulations.
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Payment information for processing fees and hostel charges.
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Emergency contact details for safety purposes.
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General usage data (such as website visits, inquiries, or feedback forms) to improve our services.
2. How We Use Your Information
Your information may be used for the following purposes:
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To manage your stay and provide hostel services.
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To process payments, issue receipts, and maintain financial records.
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To ensure the safety and security of all residents.
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To communicate important updates, rules, or notices.
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To improve our facilities, services, and customer experience.
3. Information Sharing
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We do not sell, rent, or trade your personal information to third parties.
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Information may be shared only when required by law or for safety and security reasons.
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In some cases, trusted service providers (e.g., payment gateways, maintenance services) may access limited data necessary to perform their work.
4. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
Your personal information will be retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
As a resident or user, you have the right to:
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Access and review your personal data.
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Request correction of inaccurate information.
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Withdraw consent for certain uses of your data (subject to legal or contractual obligations).
7. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or hostel practices. Updated versions will be posted on our website or made available at the hostel office.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📍 KIST Hostel, Lalitpur, Nepal
📞 Phone: +977 984-3237772
📧 Email: info@kisthostel.com.np